Blog software is a type of solution or application that assists you to create your blog and publish your posts on the web. Typically, a blogging solution is a CMS (Content Management System) that helps you to easily organize your published content and update it on schedule. Popular blogging programs include WordPress, Blogger, and TypePad. You can check out free blog software platforms that provide basic tools while sophisticated solutions require a fee. Some software vendors will host your content for free, while others require you to host your blog through a third-party hosting provider for which you need to shell out fees.
To select an appropriate SaaS provider you need to consider key criteria such as privacy and security, support and service, and transparency.
Find out if the vendor can be trusted with data security and privacy. Do they have systems in place to safeguard your confidential information and data? Find about the security measures they use. This is an important element of a SaaS application that cannot be over-emphasized.
It is crucial that the vendor offers consistent support to resolve any problems quickly. Ask your potential providers the following queries: Do they offer consulting and training services to assist your employees to use the software effectively? Do they have an online support center that has helpful articles and training materials? What channels of support do they offer? Do they monitor concerns till they are resolved? Is customer satisfaction measured?
Does the SaaS provider conduct their business in a transparent and open manner? You can find out by asking them for references you can contact. Talk to existing customers of the software to learn about the quality of service offered. Does the provider make public the algorithms they employ in the software? Ask these queries to find a SaaS vendor whom you can trust with your confidential customer and business data.